Hamburg, Germany, January 14, 2026 – deugro successfully completed the global rollout of CargoWise in December 2025, featuring comprehensive technological enhancements. This marks yet another milestone for deugro in delivering consistent, high‑quality service standards worldwide.

The successful go-live of CargoWise at all 70 operational offices in over 40 countries, fully equipped with the latest technological upgrades and features, represents a major milestone in deugro’s journey toward the company’s digital transformation and promise to deliver operational excellence. The completed rollout streamlines global operations by bringing all teams onto a single platform, enabling seamless collaboration, standardized workflows, real-time data visibility, and a scalable foundation for future growth.

“Given the dynamic nature of IT systems and the accelerating potential of AI, we will pursue continuous improvement initiatives in 2026 and beyond to further optimize processes and enhance collaboration,” said Nicole Lau, Global Head of Business Process Optimization and Implementation at deugro.

The rollout enhances service quality and transparency for deugro’s clients through real-time shipment visibility, proactive updates and faster response times. With CargoWise NEO, clients benefit from a seamless digital experience—from booking to delivery—that allows them to gain greater control and transparency as well as communicate more efficiently.

“Our clients benefit from consistent global service standards and the strength of deugro’s worldwide network. Built on five years of CargoWise experience and extensive operational know‑how, our customized solution delivers a truly differentiated industry offering,” explained Nicole Lau, Global Head of Business Process Optimization and Implementation at deugro.

Rolling out a system of this scale worldwide requires overcoming significant challenges—from the coordination of multiple regions, languages and regulations, to complex system integration, data migration and comprehensive user training. These challenges were successfully addressed by an international team of various CargoWise and process experts who, in collaboration with our technology, IT and freight forwarding specialists, ensured a smooth transition, from the planning phase through to the rollout.